Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Burlington Hotel’s relationship with you in relation to this website.

The term ‘The Burlington Hotel’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Marine Parade, Worthing, West Sussex, BN11 3QL. Our company registration number is [company registration number and place of registration]. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without The Burlington Hotel’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

DEPOSITS Upon provisionally reserving function facilities or use of any of the facilities of the Premises, the Client will provide written confirmation, a signed copy of these terms and conditions, and a non-refundable booking fee in order to secure the booking. The written confirmation shall contain details of the expected number of guests. Please note that all deposits are non- refundable, except at the discretion of the Company.The Company reserves the right to vary the prices of the goods & services quoted at a time of booking, according to economic climate conditions, or other factors that may be a cause of such variations.Some functions will also require a refundable security deposit to be held during the duration of the event. If this is required, you will be informed upon booking the event. So long as The Company deems that no additional costs have been incurred to the venue during the function, this deposit will be returned, in full, as early as the end time of the function. Full details of the procedure carried out in the event of any loss or damage deemed to be the responsibility of The Client or any guest of The Client are noted in section 5.

SETTLEMENTS The Client shall pay the estimated final balance of any reservation at least 2 weeks prior to the event. Any further charges due to additional guests or other persons attending any function, or caused by changes to the Client’s requirements, shall be paid at least 7 days prior to the event in the absence of any other written agreement. The Company reserves the right to charge interest on any outstanding invoices at a rate of 2.5% per month.

CANCELLATION In the event of cancellation for whatever reason, every effort will be made by the Company to resell the facilities booked by the Client (including accommodation if more than 3 rooms are booked). However, all deposits are non- refundable, except at the discretion of the Company.In circumstances where the Client has cancelled the booking, or where the Company is required to cancel the booking for any of the reasons listed below, and where the Company is unable to resell the facilities (including accommodation), then the Client will forfeit the full cost of the booking or reservation. In circumstances where the Company has been able to resell the facilities in question, the Client shall be refunded 50% of the final balance of the reservation, not including the deposit.The Client will give notice of cancellation in writing. Depending on the length of period given cancelling the event, may result in full costs applying.The Company reserves the right to cancel any function or other reservation for any of the following reasons: Closure of the premises or any part of them, due to fire or other unforeseen infrastructure events or by order of any public authority. The Client becoming insolvent or entering into liquidation/receivership. If within 1 day or more of the event, and if in the Directors/General Managers reasonable opinion, the function or event may compromise the reputation of the Company, the Premises or the safety of its employees, hotel residents or any other person. If, in the opinion of the Company, or on the advice of any local authority, either the Client or any of his/her servants, invitees, guests or representatives act in a manner considered to be prejudicial to the good name of the Company or its Premises.In the event of any of the above, the Company shall be at liberty to terminate the contract or event at any time, and shall not be liable to make any refund or compensation to the Client.

4. FINAL DETAILS The Client shall provide final guest numbers, menu choices, beverage (including alcohol) selections and quantities to the Company at least 10 days prior to the event in question. Any additional guests not included in the original numbers after the final payment was made will be paid for by the Client immediately.The Company will not be liable to make any refund to the Client in the event of any guests not attending on the day of the function.The Company reserves the right to vary the menu or wine specified in the event of unavailability of such items.The Client will inform the Company in writing, addressed to the relevant Premises, at least 10 days prior to the event, of any guests attending any function who may have food allergies or special dietary requirements, etc.The Company shall not be liable to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from the late or non arrival of information by the Client.

LOSS OR DAMAGE The Client shall at all times be liable for the cost of any damage to the Company premises, and for any damage to or loss of the Company’s property. Where such loss or damage results in loss of business revenue to the Company, the Client shall additionally be liable for damages in respect of that.In respect of this, and generally, the Client agrees to be responsible for any such loss or damage caused by any guest of the Client.For the purposes of this part of the contract, loss or damage shall be deemed to include any cleaning costs incurred by the Company as a result of any unreasonable behavior or activity of the Client or any guest of the Client.As regards the loss of, or damage to, the Company’s property, the Company reserves the right to charge the Client the cost of replacing or rectifying any loss or damage by making a charge to the Client’s credit or debit card. The Client agrees that the Company may do this without making further reference to nor seeking further authorisation from the Client.The Company shall not be held responsible for any damage to or loss of any property or equipment left on the Premises prior to, or following, any event or function. Any lost property recovered will be held for 14 days. Any such property which is not claimed within this time will be disposed of at the discretion of the Company.Please be advised it is forbidden to smoke in our hotel rooms. Any room contaminated with smoke will be charged £130.00 deep clean fee. Our smoking policy applies to all guests visiting or staying at The Burlington Hotel and applies to all rooms.

ADVERTISINGIn respect of any events which involve external promotions, the Client shall not make any reference whatsoever, in any advertisement on public display, to any of the Company’s associated names. These include, but are not limited to, ‘Gio’s Bar’, ‘Late night function room’, ‘Gio’s Restaurant’, ‘Gio’s Lounge’, ’ The Burlington Hotel’ and ‘The Burlington’.This term may only be varied by written permission from the Company.The Company will not accept responsibility for any advertisement, poster or other material which contravenes any law governing the control of advertisements or litter. In the event of the Company or any of its servants, agents or employees being ordered to pay any financial penalty by the courts or any public authority, or being presented with any claim for damages by any person as a result of the Client’s failure to comply with this term, the Client shall be responsible for all such costs or damages incurred by the Company or any of its servants, agents or employees.

7. MUSIC AND ENTERTAINMENTS The Client shall inform the Company of any proposed third party contracts for entertainment or services for any function, and reserves the right to prohibit the same. The Company at all times reserves the right to determine the level of noise in order to prevent nuisance, and the Clients shall adjust it accordingly. Any function requiring a DJ must use the Company’s ‘in-house’ DJ so as to comply with Licensing and Health and Safety Regulations.Any third party entertainment must hand a copy of a valid public liability insurance certificate to the Management of the hotel at least 14 days prior to the event.The Company shall not be responsible for any entertainment provided by the Client in contravention of this term, nor in failing to observe all relevant regulations and copyright laws. In the event of the Company being ordered to pay any financial penalty by the courts or any public authority, or being presented with any claim for damages by any person as a result of the Client’s failure to comply with this term, the Client shall be responsible to the Company for all such costs or damages.

DISTURBANCE The premises are a late night entertainment venue. Whilst the Company shall endeavor to ensure that guests are accommodated appropriately, it will not be liable for any noise or disturbance caused by guests, their functions or entertainment being held on the premises, including the arrival or departure of guests or Clients from the premises.

SECURITY All functions taking place in Late night function room require door security due to strict licensing regulations. This door security will be provided by the Company. For any other functions or events at the premises, the company reserves the right to appoint door security whenever the Company deems this to be appropriate.All guests will be subject to the usual admission and ejection regulations of the Late night function room and Gio’s bar. Entrance to the Late night function room and Gio’s Bar is strictly for persons aged over 21 only, unless when the venue is being used for the sole purpose of a private function when the youngest age of any guest admitted will be 14 years of age. In respect of this, the company operates a zero tolerance policy on anyone found to be consuming alcohol on the premises without valid I.D.There is no age restriction for functions taking place in Gio’s Restaurant and Lounge or the late night function room however, the usual admission and ejection regulations will be in operation in regards to alcohol sales.Where additional security is required, the Company reserves the right, at its discretion, to charge this to the Client. Where possible the Company will advise the Client of this in advance. In any event, the Client shall be liable to reimburse the Company for such cost, regardless of whether the Company has provided such advance notice.

CREDIT Credit facilities must be applied for in writing to the Company prior to the date of the function. Credit may be authorised by the written permission of a Director or General Manager of the Company only.In all cases, and for all events, functions or other use of the facilities, the Client’s credit card details will be required. In addition, the Company may obtain from the client a pre – authorisation of payment from the credit card before the commencement of the function, event or other use of facilities.Immediate payment of any outstanding balance will be required. In the event of there remaining any outstanding balance of payment due from the Client to the Company, the Company reserves the right to obtain such outstanding payment directly from the credit card as pre–authorized by the Client. Further to this, the Client agrees that the Company may take such payment from the client’s credit card without further reference to, or authority from, the Client.

MAXIMUM NUMBERS OF PERSONS The maximum capacity for each area of the Premises is as follows:Gio’s Restaurant: 120 persons standing, or 80 sittingLate Night Function Room: 200 persons standing, or 100 sitting (depending on layout)Gios Lounge: 30 persons standing, or 25 sittingGio’s Bar: 130 persons standingThe above numbers are the maximum permitted under the terms of the relevant fire and licensing regulations, and under no circumstances may they be exceeded.

ROOM BOOKINGS Clients reserving 3 or more bedrooms in conjunction with functions and group bookings must submit a detailed list of names and numbers of guests per room at least 14 days prior to the booking. A minimum of 72 hours notice of cancellation is required. In the event of non-arrival a charge will be made for 1 nights accommodation per room. Unless otherwise notified, the remainder of the reservation will be cancelled and appropriate cancellation charges will be applied as set out in paragraph 3. above.Clients responsible for block room bookings must ensure that each guest receives a copy of the Company’s ‘Guest Information sheet’. This is available from The Burlington Hotel reception upon request.The primary Client who initially booked the rooms or any of the facilities remains responsible for all guests, including those aged 17 years or under, unless the Company is informed in writing in advance of the name(s) of the relevant guardian or parents. All persons aged 17 years and under must be accompanied by an adult aged 18 or over at all times, and are not permitted in Gio’s bar after 9pm on Sunday through to Thursday evenings, or after 8pm on Friday and

OTHER Goods, services, food or beverages may not be bought, sold or consumed on the Premises unless supplied by the Company.

OUTSIDE EVENTS Where any independently employed or hired persons (e.g. DJs, event coordinators, entertainers, bands, speakers etc.) or other staff or workers not employed by the Company, are authorised to be on the Premises, such persons are not permitted in any area ‘back of house’ and are not authorised to touch or otherwise interfere with any Company equipment without express prior permission.6Any other written information made available to the Client by the Company shall be deemed to be incorporated herein and in the event of any dispute, the terms and conditions contained in this document will prevail. No modifications to these terms and conditions shall be binding upon the Company unless the same be in writing and duly signed by a properly authorised director or manager of the Company.

REFUND POLICY All deposits are non refundable. Any further refunds are down to the discretion of management


The Burlington Hotel, Marine Parade, Worthing, BN11 3QL. TEL: 01903 211222 FAX: 01903. 237246

EMAIL: info@theburlington.net WEBSITE: www.theburlington,.net REGISTERD OFFICE: Marine Parade, Worthing, West Sussex BN11 3QL REGISTERED IN ENGLAND No. 5832662 VAT NO: 884301914